Emergencies
In the event you require emergency, non-planned treatment:
- Existing NHS and private customers can call the reception team from 8:30am during office hours;
- Non-registered patients should call from 9:15am, subject to availability.
We have a limited number of reserved emergency appointments that only allocate on the same day of calling. We use a triage process to help identify whose needs are the most urgent, and have a right to prioritise registered customers.
To non-registered customers, sorry but you will not automatically become a registered customer once seen.
If there are no remaining emergencies when you call, we can offer advice. And if you are registered with another dentist or undergoing treatment, please contact them. See services for more details.
Should a tooth be knocked-out, please see the IADT advice and advice for children from the NHS here.
Opening Hours
Call reception: 01449 771 700
- Mon – Fri
- 08:30 am – 05:00 pm
- Sat – Sun
- Closed
We are closed on public holidays and weekends.
Reception is typically closed for a lunch hour around noon on Fridays. Once a month, we close for two hours at lunchtimes for staff meetings.
At these times, a sign will be hung on the entrance door and the answer machine can take calls.
For emergencies outside our normal opening hours (including public holidays), please contact NHS 111 or call reception and follow the instructions stated on our answer machine.
Emergency Fees
- Private customers are charged our emergency fee covering all treatment and X-rays done on the day.
- NHS customers are charged at the national rate.
- Non-registered customers have the opportunity to receive a 30-minute private emergency appointments, subject to availability. This is inclusive of treatment done on the day. Any X-rays, as needed, are an extra charge.
See our fees page for more information
Copyright © 2024 Wedgwood House Dental Practice (WHDP) | Site last updated: 19 December 2024
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