How to book an appointment

Book your appointments by speaking to our reception team after your routine check-up, or call reception during opening hours to arrange or make changes to existing appointments. Dentist routine check-up appointments and hygienist appointments can be booked from 8:30am (9:00am Foundation Dentists).  Dentist follow-up treatments are typically not booked in the first appointment slot to allow nursing staff time to prepare rooms.

Registered patients also have the option to use the online appointment booking system. When this system opens, it will first show our private services (hygiene appointments, implant consultations, and emergency dental appointments). Booking appointments online requires a 50% deposit and a £1.50 booking-fee.

Failure to rebook within 2 years or failure to attend a booked appointment may result in your removal from our NHS patient list or a charge if you are a private patient.

Appointment reminders

We use a digital communications triage to remind patients of their appointment. You will receive an email 4 weeks and 1 week prior to the appointment, followed by an SMS text 2 days before the appointment. 

SMS messages are a courtesy service to give basic appointment information and to direct users to our website with full details of our change/cancellation policies. The layout can cause confusion if a patient has booked multiple appointments on the same day. 
Please attend all the appointments listed, as it is your responsibility to attend your dental or hygiene appointment. 

If you have not provided contact details for correspondence, reception will try to phone you or notify you on your next visit. 
To avoid missing your appointment, please provide us with your contact details here or call reception to assist you. You can also call reception to book or make changes to your appointments. Our enquiries email is not for booking appointments. 

Failure to rebook within 2 years or failure to attend a booked appointment may result in your removal from our NHS patient list or a charge if a private patient.

Unaccompanied children

We will not be able to treat an unaccompanied child (under 16 years old) unless we have consent from the parent or legal guardian. Please complete the consent form below prior to the child attending their appointment and ensure it is given to the dental reception team before the appointment. At latest, when the child arrives at the dentist for the appointment. 

FORM: Consent from the parent or legal guardian to treat an unaccompanied child under 16 years old.